Why Apple rocks

[figmo]

On the way home, something horrible happened to Studmuffin (my new MacBook Pro). I'd been having random problems with the graphics for a while, but it went really wonky when I got home from Conflikt. I took Studmuffin to the Apple Store Monday evening after work. They quoted me "five to ten business days." I'm typing this on my fully-repaired Studmuffin now. This was way faster than I expected to get my computer back.

To think, folks wonder why Apple customers are so loyal....

Comments

[klwalton.livejournal.com]

I think that the thing I love most about Apple Care? I *argued* with the tech, and he took me seriously and, thusly, my iMac was fixed to my satisfaction. I didn't have to argue too hard, and he *listened* to me.